OUR APPROACH
We fully understand that the health and security of your people is imperative to the successful operation and growth of your organization. Especially after COVID-19, health is firmly on the leadership agenda. Even a minor health or security issue, if unchecked, can quickly escalate into a more serious problem. Our purpose is to help keep your people healthy and safe, so you can focus on your core activities.The world is a wildly varied and fast-changing place. When it comes to the health, safety, security and wellbeing of your people, every location is different, and every organization has different needs. We recognize that there is no ‘one-size-fits-all’ approach to workforce health and security. That’s why our approach is consultative.
We work with you to assess the risks associated with every working environment, from a corporate office to a remote oil rig. We design robust and customized preventive programs to protect your people. When prevention is not possible, we offer you and your workforce access to our 24/7 Assistance Service.
Be it a pandemic, a safety concern, or a mental health issue affecting one of your workers, we are there for you and for them. Our teams of multilingual doctors, nurses, security and logistics experts are ready to assist, anytime and anywhere.
We see ourselves as your trusted advisor: there to help you prepare for all eventualities and build that crucial workforce resilience. Protecting your people is our priority.
As well as contributing to your Duty of Care and sustainability agenda, these steps can reduce costs and insurance claims. This joint commitment to health and wellbeing benefits your people, your organization and your reputation. We welcome the opportunity to work with you.
A GLOBAL PRESENCE
We deliver invaluable local knowledge and expertise on a global scale. Our tailor-made services integrate both health and security. This means your needs can be met by one provider and a single point of contact for your people.
- 26 Assistance Centers - You can contact us any time, any day and in 100 different languages and dialects.
- Over 5,400 medical professionals work for International SOS including highly trained doctors, medics, nurses, pharmacists, radiographers, and laboratory technologists
- Our clients trust and rely on our 200-strong dedicated, full-time security team with access to a further 400 security partners in over 250 countries and territories.
- 53 Clinics and over 1,000 Remote and Workplace Sites - All accredited to international standards. In developed and emerging countries, offshore and remote locations.
- 104,400 Accredited Providers - In healthcare, aviation and security.
Did You Know?
- +9,500
organizations trust the International SOS Group, including the majority of the Fortune Global 500
- 11,000
calls a day managed by our Assistance Centers
- ~1,600
air ambulance missions performed and flown 12,000 flight hours (eight million km) per year
Our Philosophy: Worldwide Reach. Human Touch.
Through the provision of high-quality health and security services, we help our clients to maintain a resilient workforce so they can achieve business continuity and productivity. Clients also benefit from meeting their Duty of Care responsibilities.
Our Values
Care
We care about the interests of all our stakeholders and aim to make a real difference to their lives.
Expertise
We are committed to apply our professional expertise to deliver great quality services to our clients.
Passion
We work with passion, entrepreneurial spirit and teamwork to serve our clients.
Respect
We treat all our stakeholders with respect and integrity in order to earn their trust.
Our Mission
To pioneer the international health and security risk services sector.
Our Vision
To be the world’s leading health and security risk services company.
Our Journey
We have been helping to save lives for more than 35 years.
Here is the test List
FAQ 1667 test
clinics the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum"
- (The Extremes of Good and Evil) by Cicero, written in 45 BC.
- This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32
New test
Use WhatsApp on Web, Desktop, Android tablets, companion phones, and other devices by linking them to your primary phone. You can use up to four linked devices at a time.
Your personal messages, media, and calls are end-to-end encrypted. Each linked device connects to WhatsApp independently while maintaining the same level of privacy and security through end-to-end encryption that people who use WhatsApp have come to expect.
Learn more about end-to-end encryption in this article. For information on how we collect, process, and share your data, please see the WhatsApp Privacy Policy.
Note:
Your phone doesn’t need to stay online to use WhatsApp on linked devices, but your linked devices will be logged out if you don’t use your phone for over 14 days.
You need your primary phone to register your WhatsApp account and link new devices.
To ensure a prompt response when calling, you should be prepared to provide the following:
- You will be asked for basic contact information so International SOS can call you back if you get cutoff
- You will need to provide a brief description of your issue or concern so you can be put through to the appropriate medical or security consultant
- You may be asked personal questions, the information you provide is bound by privacy laws, so please speak frankly with your consultant so you can receive the best possible care and advice
- Provide your membership number (this can be found on the membership card or on the mobile app) – it’s ok if you don’t have this, International SOS will still assist you
No. We are a 24-hour medical assistance company. Simplified, insurance takes care of the bills and we help keep you and your tour group safe, healthy and secure around the world. We do so by helping you thoroughly prepare before travel. During travel we also offer expert advice, referral assistance, medical monitoring, activating ambulances, alerting the emergency staff if required, arranging hotel/ home visits, arranging bedside nursing, all done by our inhouse doctors, nurses and security professionals.
Our medical staff credential a worldwide network of providers. Also, we have signed agreements with many of these providers and are able to provide guarantee of payments on your behalf in most cases. This means we can take care of the costs, without you having to worry.
Absolutely! In addition to calling the Assistance Center for any pre-trip questions you may have, you can access the country guides by logging in with your membership number at internationalsos.com. You can access this comprehensive and up-to-date site providing essential information including the following:
- vaccination requirements
- passport and visa requirements
- quality of health care
- advice on prevalent diseases
- personal and driving safety information
- hygiene: quality of food and water
- culture and customs
- currency
- weather and what clothes to take
- compatibility of electrical items
- personal safety advice
No, your membership is already active. Simply download the assistance app on your cell phone and carry the International SOS card in your wallet at all times while traveling. Whenever you need assistance, the mobile app will direct you to the nearest Assistance Center.
International SOS Foundation
The International SOS Foundation is dedicated to improving the health, safety and security of workers around the world. Started with a grant from International SOS in 2011, it is an independent, not-for-profit organization. Its mission is to commission and share research and best practice around Duty of Care.
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Our Sustainability Commitment
We believe that our expertise, professionalism and commitment to excellence contributes both to the sustainable development of our own organization and assists our clients in upholding their promises to their people. Our sustainability commitments set out our ambition and demonstrate how we continue to hold ourselves accountable for our impact and performance. Learn more about our sustainability efforts and commitments.
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Global Structure, Local Compliance
International SOS™ is the registered trademark in various jurisdictions worldwide for the diverse group of companies operating under its name. Headquartered in Singapore, AEA International Holdings, Pte. Ltd acts as the holding company for the International SOS operating group. Over the years, International SOS has expanded its operations globally with the International SOS group’s extensive services and operations being provided by many locally incorporated subsidiary companies, affiliates and partners, which include various hospitals and clinics. International SOS's corporate structure ensures that each International SOS subsidiary, or affiliated company operates independently under the laws, customs and regulations specified by the jurisdiction of such subsidiary or affiliate’s incorporation, as well as the relevant laws, customs and regulations which may apply to the International SOS group on a regional and global basis.
Read about our Group of Companies